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China’s Didi Chuxing suspends its carpooling service following murder of a passenger

Didi Chuxing, China’s largest ride-hailing service, has suspended its Hitch, one of its carpooling services, for one week as it investigates the murder of a passenger. The victim was a 21-year-old air stewardess identified only as Ms. Li. State-run news agency Global Times reports that the incident took place in the evening of May 5, when she used Hitch — which lets people headed to the same destination take a ride together — to summon a ride home from Zhengzhou airport, Henan Province, after finishing work. The publication cites police reports that say Li was murdered by her driver using a weapon. Didi has used  facial recognition technology to verify its drivers since 2016 . The technology is used to speed up registration of drivers when they initially sign-up, and also to prevent fraud when they log in to start a shift. The idea is that the app will only unlock when the driver account owner takes a selfie which should match with the record Didi has. In the case of this tragic incident, that safeguard collapsed. The suspect — who has been named as Liu Zhenhua — is not registered on its platform, according to Didi, but he was able to access it, and take rides, using a verified driver account belonging to his father. Didi said it did not prevent this because its facial recognition feature was “defective” that day. It looks like there was a warning sign, however. The company said that the account had received a sexual harassment complaint before the incident — it isn’t clear if that was from the father, or his son accessing the account — but Didi was unable to reach the account despite trying to make contact an apparent five times

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