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Domo raises $200M Series D valuing company at $2B, launches real-time business intelligence platform after five years of development (Ryan…

It’s rare that a company can hire 600 employees, raise $450 million in funding, reach $100 million in annual sales, and still say it’s in stealth mode. But Domo , the brainchild of Omniture co-founder Josh James , is no ordinary startup. The company, which was founded nearly five years ago, has quietly built a platform for collecting, normalizing and visualizing business intelligence data from an incredibly wide range of sources. The idea is to make all that information available in real-time and giving executives the ability to get a completely transparent view into what’s happening throughout their companies. Domo is able to do that by hooking into more than 300 different data sources. That includes everything from your typical CRM platform like Salesforce to expense management systems like Concur to corporate social media accounts on Twitter or Facebook. With all that data, end users can see how different parts of the business are operating. And the platform has something for everyone, depending on the type of business and an end user’s job. For example, brands can use Domo to view how effective their advertising and social media campaigns affect online engagement, while e-commerce companies can track conversion rates and abandoned cart values. Sales teams can keep tabs on which employees close the most deals and allocate leads more effectively, while finance departments have access to a more granular view of their balance sheet in real time. But most importantly, high-level executives get a fully holistic view of how an entire company is operating. Domo founder Josh James says that 70 percent of deals it’s closed have a CXO involved, and the CEO of about half of all its clients ends up using the platform. “A platform like this doesn’t exist today,” James tells me. “We’re the only ones that do anything remotely similar to this.” What a C-level exec might see in their Domo dashboard Domo’s customers seem to agree.

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Sprinklr Buys Get Satsifaction To Add Customer Feedback To Its Social Media Platform (Ingrid Lunden/TechCrunch)

Sprinklr , the social media management company that vaulted into the “unicorn club” last month after it raised $46m on a $1b+ valuation , is making an acquisition to expand into a new area, customer feedback. It is buying Get Satisfaction , makers of a platform that lets businesses connect with customers online and get feedback on their sites. Terms of the deal have not been disclosed, and Carlos Dominguez, Sprinklr’s president, also declined to comment on the price in an interview. There are approximately 30 people at Get Satisfaction, all of whom are coming over to Sprinklr, bring its total up to about 750. Get Satisfaction, founded in 2007 and based in San Francisco, had raised just under $21 million from investors that included SoftTechVC, InterWest, O’Reilly AlphaTech, First Round and Azure Capital Partners. Get Satisfaction will be integrated into Sprinklr’s bigger cloud-based social media management business — dubbed “Experience Cloud” — which helps businesses track individuals wherever they are leaving feedback about a business, be it on social media sites or directly on their own websites, covering about 25 different potential feedback channels in all. But it is also a bolt-on acquisition of sorts: today Get Satisfaction already works with 1,000 businesses, Sprinklr says, with customers including P&G, Rabobank, SugarCRM and Service Rocket. “This is our fifth so we’re getting it down,” Dominguez said. “They will continue to operate and we will continue to support and sell Get Satisfaction’s products for a period of time. But where the value lies for us is in build this into an enterprise-class platform.” This deal makes a lot of sense for Sprinklr, for two main reasons: First, there is the very basic fact that it gives Sprinklr clients one more way to connect with customers and collect feedback online — something that has only grown in importance as we as consumers become more social and prone to doing most of our transacting in the virtual world. “You can’t market or sell to unhappy customers in a world of connected consumers. It is only a question of time before all brands recognize that the marketing of the future begins with great customer care,” said Ragy Thomas, CEO and founder of Sprinklr, in a statement. “It makes no sense for the marketing team to spend hundreds of millions of dollars driving acquisition while the head of customer service is compensated on reducing the time with your best customers.” Interestingly, while today Sprinklr focuses on “public” feedback, by way of what people say in forums and social media pages viewable by others, it looks like over time it will look for ways of building more bridges into the kind of feedback that is provided in more direct, private messages. “The whole notion of the Experience Cloud is that we’re taking care of the ‘front office’ but we’re also building APIs for the back office,” Dominquez said

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Popcorn Time launches on iOS, no jailbreak required, works brilliantly for watching streaming video (Mic Wright/The Next Web)

Torrent-streaming platform Popcorn Time has been causing headaches for the movie and TV industries ever since it emerged early last year. While the project’s original developers stopped working on it after legal pressure, it was swiftly forked by a number of new teams that have kept it up and running. While Popcorn Time has been available on Android for some time, it’s now arrived on iOS with an installer that can put the app on non-jailbroken devices. It’s likely that it uses a test key from an enterprise device to achieve that. The new development could cause serious headaches for both Apple and legal streaming services like Netflix. In fact, Netflix itself singled out Popcorn Time as a serious competitor in a shareholder letter earlier this year. TNW has tested the Popcorn Time iOS app and it works as advertised – almost instantaneously streaming movies and TV shows on your device. The app is rough around the edges, the interface is nothing fancy – buttons are often oversized – and it can be laggy, but users will most likely put up with those minor inconveniences to get their hands on a large library of pirated content. Like the desktop version, the new iOS incarnation of Popcorn Time has native AirPlay and Chromecast support. The team behind Popcorn Time told TNW that they’re expecting Apple to fight back and already have plans to respond: “The installer guys have no doubt that this will be a long journey, playing ‘cat and mouse’ with Apple. It probably won’t like them breaking its closed eco-system. But seeing their work now and the future updates for the installer they’re already working on, we’re sure they’re ready for any obstacle Apple will throw their way.” This is one of those stories you can expect to run and run. So far, no one has been able to knock out Popcorn Time and I suspect not even Apple will be able to shut it down, although it will no doubt move swiftly to try. We’ve chosen not to link to the Popcorn Time for iOS installer in this story. It’s only available for Windows currently but the developers say an OS X version will arrive in the next few weeks.

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Twitter confirms it’s experimenting with a new search interface with more filtering options (Chris Crum/WebProNews)

While covering Google’s closure of Google Moderator earlier, I searched Twitter on the desktop to see what people were saying about it (not much so far), and suddenly, just for a minute or two, Twitter was serving me a completely different search interface. Then, it was nowhere to be found. It actually went away before I left the page. Here’s what it looked like: I’m not the only one who noticed it: After seeing these tweets, I checked Safari (I was using Chrome), and I’m not getting it there either. I’ve reached out to Twitter for more information, and will update accordingly. As you can see from the screencaps, it lets you filter search results by the top ones, live results, accounts, photos, videos, news, those from everyone, those from people you follow, those from everywhere, and those near you. It also lets you easily save the search, embed it, or go to advanced search. Clicking around through the different options, I couldn’t get any of them to actually work. They all just directed me to the regular search results pages, showing results for “everything”. It was clear that the new interface wasn’t quite ready for primetime. What’s not so clear is if this is going to be rolled out to all users, or if it’s just a test. Hopefully, it’s the former, because this would be a huge improvement, and make Twitter better as a search tool. That combined with the fact that it now indexes every public tweet since Twitter began, make it a great resource for finding information

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The rise and fall of OpenStack startups as venture capital investments in the space dries up (Matt Weinberger/Business Insider)

OpenStack Once upon a time, venture capitalists were tripping over themselves to invest in a hot new cloud computing technology called OpenStack .  It began with Piston, which raised $4.5 million in 2011 — considered a "massive" round  at the time. Other startups with their fingers in the OpenStack pie, like Mirantis, Nebula, Nicira, and Cloudscaling, received collective investments of more than $200 million. VC firm Storm Ventures says that collective investment in the space  had hit  $1.8 billion  by 2013.  Now, the dream may not be dead, but it's certainly on life support. Venture capital support for OpenStack startups has all but dried up. In the last week, one of the once-hottest OpenStack startups, Nebula,  went bust , and another one, Piston  announced that you could now use its core product to install hot software like Hadoop and Mesos in addition to the cooling OpenStack — a huge departure for the startup that was once described as " best suited to deliver" OpenStack by investor  Lars Leckie of Hummer Winblad. Meanwhile, bigger companies like Red Hat, HP, and Cisco are leveraging their own considerable market might, gobbling up lesser startups or squeezing them out of the market.  Worst of all, after seven years of development, there aren't many big companies apart from Walmart willing to step forward and say that they're actually using OpenStack.  What happened to the cloud of tomorrow? Where has all the money gone? Harder than it looks The hard answer is that venture capital firms jumped the gun. Originally developed by NASA and Rackspace Hosting, OpenStack was supposed to let anybody, anywhere turn their data centers into a super-efficient cloud similar to the one Amazon Web Services runs. The idea was that customers would do this within their own data centers first, saving lots of money on hardware and other resources. Eventually, as it took off, the biggest companies would begin to rent space in their OpenStack data centers, becoming service providers just like Amazon. According to the dream, as the most popular open source project of all time, OpenStack would be guided by the community — from tiny venture-backed startups to companies like Citrix, Dell, and Intel — and given away for free, in an effort to stick it to the likes of Amazon and VMware.  But back when investment in OpenStack first started around 2010, the hype was way ahead of the technology, and OpenStack took a lot of work to get up and running with even basic features and low reliability. Ryan Floyd Storm Ventures Managing Director Ryan Floyd "I was horrified at all the hacks it took to get it to work," recalls Storm Ventures Managing Director Ryan Floyd on his first look at OpenStack several years ago. (Floyd led an investment in OpenStack startup Metacloud, which Cisco bought last year.) Because installing OpenStack was hard, there was a tremendous opportunity for startups to make it push-button easy. This was the pitch from the recently defunct Nebula, as well as Piston.  But cloud computing infrastructure is a critical decision for the customer, and projects to change it could take as long as a year to get approved

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