LexisNexis Future of Claims Study Reveals Balancing Automation and Empathy is the Secret to Customer Satisfaction

ATLANTA, Feb. 25, 2019 /PRNewswire/ — LexisNexis® Risk Solutions released its 2019 “Future of Claims Report” revealing strong alignment between insurance carrier practices and consumer desires bringing opportunities to expand in automation for greater mutual benefit. With automation…

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LexisNexis Future of Claims Study Reveals Balancing Automation and Empathy is the Secret to Customer Satisfaction

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