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Pitney Bowes Online Shopping Study: Consumer Dissatisfaction with Holiday Shopping Experience Doubles to 60% in Four Years

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STAMFORD, Conn.–(BUSINESS WIRE)–Pitney Bowes (NYSE: PBI), a global technology company that provides commerce solutions in the areas of ecommerce, shipping, mailing, data and financial services, today released the results of its annual Online Shopping Study. Among the Study’s key findings: 60% of online shoppers in the US are dissatisfied with their holiday shopping experiences, up four percentage points from last year, and nearly double the number from just four years ago. The Study also foun

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