Home / Tag Archives: amsterdam

Tag Archives: amsterdam

The World’s Leading Commercial, Cargo and Defense MROs Are Using…

Leading US airline to increase the use of 8tree’s dentCHECK inspection tool across its fleet. dentCHECK will be featured at MRO Europe in Amsterdam, Oct 18-20, 2018 (Balcony Lounge) (PRWeb October 16, 2018) Read the full story at https://www.prweb.com/releases/the_worlds_leading_commercial_cargo_and_defense_mros_are_using_dentcheck_to_enhance_dent_mapping_efficiency_by_up_to_90_what_tool_are_you_using/prweb15845081.htm

Read More »

MessageBird offers single API for customer comms across WhatsApp, WeChat, Messenger and more

MessageBird , the Amsterdam-based cloud communications platform backed by Accel in the U.S. and Europe’s Atomico , is unveiling a new product today that aims to make it easier for enterprises to communicate with customers across various channels of their choosing. Dubbed “Programmable Conversations” (yes, really!), the product takes the form of a single API that unifies customer interactions across multiple channels into a single conversation thread. Out of the box these include WhatsApp, WeChat, Facebook Messenger, Line, Telegram, SMS and voice interactions. The idea is that by providing a consolidated view of a customer’s entire communication history with an enterprise, customer support agents and other customer-facing staff will have the firepower to stay on top of their game in terms of the customer service they provide. Or, put another way, more communication channels inevitably lead to fragmented conversations, which, especially when multiple support staff are involved, can lead to a degradation of service. Programmable Conversations is an attempt to help solve this problem. In a call with MessageBird founder and CEO Robert Vis, he told me that more broadly enterprises — and fast-growing startups — no longer have the luxury of dictating how and through what channels customers converse with them. Traditionally, customer service would be delivered via a dedicated phone number, but the plethora of established and emerging online messaging and communications channels has radically increased the number of options customers have and expect. However, this creates a headache for businesses as each channel needs developer time to be integrated into an existing CRM or business process and additional staffing to service conversations across multiple channels. It is this heavy lifting that MessageBird’s Programmable Conversations takes care off — keeping conversations in sync across multiple channels, for example, isn’t technically simple — thus cutting down on not just initial implementation time and cost, but also continued maintenance and upkeep. Vis also explained that Programmable Conversations is designed to enable comms for enterprises that are global — including scale-ups with global ambitions from the get-go — in terms of the territories, carrier integrations and messaging platforms the company supports. “Delivering communications experiences that improve customer satisfaction and loyalty has to be a focus of businesses today,” adds the MessageBird CEO in a statement

Read More »

New unicorn Klook raises $200M to expand its travel activities platform worldwide

Klook , a Hong Kong-based startup developing a travel activities platform, has pulled in $200 million in new capital to fuel a major expansion into the U.S. and Europe. A spokesperson confirmed to TechCrunch that the round values the company at more than $1 billion, although the company didn’t provide an exact figure. Klook sets out to make booking travel activities as easy as arranging flights and hotels. That could mean visits to adventure parks, scuba diving, more localized tours or basics such as train travel, food or airport transfers, all of which can be found, paid for and taken using Klook’s platform. The company claims to offer more than 50,000 activities and services from 5,000 partners in over 200 destinations across the world. The startup claims its platform is on track to gross $1 billion in bookings — which is not take home revenue — for this year. That booking milestone is “not just a representation of how Klook has grown but also a representation of this space,” Klook co-founder and COO Eric Gnock Fah told TechCrunch in an interview. “A lot of people thought this was a very niche sector, but it is proving to be a very valuable industry and we’re glad to be the leader.” There’s plenty of evidence to support that. Travel giant Booking.com jumped into the space via an acquisition  earlier this year, while TripAdvisor and Airbnb are pushing the activities side of their businesses, too. More direct competition to Klook includes Taiwan’s KKday, which is aligned with Japanese travel giant H.I.S. , U.S.-based Peek , Culture Trip , GetYourGuide and Headout . Klook is the best-funded by some mile, having raised plenty of capital over the past year or so. It closed a $30 million Series B in March 2017 before adding a $60 million Series C the following October , and this new round takes it to nearly $300 million to date

Read More »

Bird’s electric scooters are going international

Electric scooter startup Bird, the one worth $2 billion , is going international. This does not come as a surprise given TechCrunch’s June report that Bird was looking to expand to Europe. Today, Bird is launching a pilot program in Paris to see how the electric scooter service operates in a city with more than two million people. “Paris is very forward-thinking on solving congestion issues and is one of the cities that’s dealing with the most congestion and pollution,” Bird Head of Europe, the Middle East and Africa Patrick Studener told TechCrunch. Bird is also gearing up to deploy some scooters in Tel Aviv, where the company says it’s chatting with Tel Aviv University and some municipalities about making something work in those areas, Studener said. In Tel Aviv, Bird will charge 5 shekels to start and then 50 agorot per minute. As Bird expands to international markets, it’s worth noting that competitor Lime has operated its bikes and scooters outside of the U.S. for quite some time. Last December , Lime brought its bikes to a number of European cities and then, in June, Lime brought its scooters to Paris . Lime also recently raised a $335 million round and teamed up with transportation behemoth Uber . In Paris, Bird scooters will cost €1 to start followed by €0.15 per minute, which is exactly how much Lime charges. Bird says Paris city officials know the company is planning to deploy about 100 scooters in the city

Read More »

Pieter van der Does of Adyen joins us at Disrupt Berlin in November

TechCrunch Disrupt coming back to Berlin on 29-30 November 2018 . We’re delighted to announce that Pieter van der Does, CEO and co-founder of European online payments giant Adyen, will be joining us on stage. A leading expert with over 15 years experience in the payments industry, Pieter van der Does was CCO before co-founding Adyen in 2006. Since then Adyen has grown from a startup into a global operation, averaging double-digit annual growth since 2007. It recently IPO’d. Prior to Adyen Pieter was Chief Commerce Officer at Bibit, building the payment service provider into a global player before it was acquired by the Royal Bank of Scotland in 2004, after which he served on the board until 2006. Adyen has been chosen by some of the world’s largest merchants as their preferred omni-channel payment processing partner and acquirer and as CEO Pieter continues to build his team and the company to be the center of international commerce. Pieter holds a Master’s degree in Economics from the University of Amsterdam and was elected Entrepreneur of the year by EY in 2013. Disrupt Berlin in 2017 broke a long list of records. At 2600 attendees, it was our largest Disrupt conference internationally. We had 416 Startup Alley exhibitors, a record for an international Disrupt and 888 CrunchMatch (curated Startup/Investor matching service) meetings, with 97% of startups telling is they’d happily participate in CrunchMatch again

Read More »

Are scooter startups really worth billions?

It’s been hard to miss the scooter startup wars opening fresh, techno-fueled rifts in Valley society in recent months. Another flavor of ride-sharing steed which sprouted seemingly overnight to clutter up sidewalks — drawing rapid-fire ire from city regulators apparently far more forgiving of traffic congestion if it’s delivered in the traditional, car-shaped capsule. Even in their best, most-groomed PR shots, the dockless carelessness of these slimline electrified scooters hums with an air of insouciance and privilege. As if to say: Why yes, we turned a kids’ toy into a battery-powered kidult transporter — what u gonna do about it? An earlier batch of  electric scooter sharing startups  — offering full-fat, on-road mopeds that most definitely do need a license to ride (and, unless you’re crazy, a helmet for your head) — just can’t compete with that. Last mile does not haul. But a short-walk replacement tool that’s so seamlessly manhandled is also of course easily vandalized . Or misappropriated. Or both. And there have been a plethora of scooter dismemberment / kidnap horror stories coming out of California, judging by reports from the scooter wars front line. Hanging scooters in trees is presumably a protest thing. Scooter brand Lime struck an especially tone-deaf tech note trying to fix this problem after an update added a security alarm  that bellowed robotic threats to call the cops  on anyone who fumbled to unlock them.

Read More »

Comcast has disabled its "congestion management" throttling system that it deployed in 2008, but retains data caps and overage fees in 27…

Jon Brodkin / Ars Technica : Comcast has disabled its “congestion management” throttling system that it deployed in 2008, but retains data caps and overage fees in 27 states   —  Congestion-management system was deployed after 2008 BitTorrent controversy.  —  Comcast has disabled a throttling system …

Read More »

Ring opens preorders for Ring Alarm, its DIY home security system shipping July 4th; base package costs $199 with optional professional monitoring for…

Kris Holt / Engadget : Ring opens preorders for Ring Alarm, its DIY home security system shipping July 4th; base package costs $199 with optional professional monitoring for $10/month   —  After navigating a lawsuit that put sales on hold, Ring is finally putting its home security system on sale.

Read More »

Uber hires Daniel Danker from Facebook to serve as a senior director and head of driver product, filling a role that has been vacant since December…

Megan Rose Dickey / TechCrunch : Uber hires Daniel Danker from Facebook to serve as a senior director and head of driver product, filling a role that has been vacant since December   —  Uber has brought on Daniel Danker to serve as a senior director and head of driver product.  Prior to joining Uber, he was a product director …

Read More »

Apple says an upcoming software update will disable an iPhone’s Lightning port if phone isn’t used for an hour, closing loophole letting police crack…

Jack Nicas / New York Times : Apple says an upcoming software update will disable an iPhone's Lightning port if phone isn't used for an hour, closing loophole letting police crack devices   —  SAN FRANCISCO — Apple has long positioned the iPhone as a secure device that only its owner can open.

Read More »

Over 70 internet experts and pioneers pen letter opposing proposed EU copyright provision to require internet platforms filter content, before next…

Electronic Frontier Foundation : Over 70 internet experts and pioneers pen letter opposing proposed EU copyright provision to require internet platforms filter content, before next week's vote   —  As Europe's latest copyright proposal heads to a critical vote on June 20-21, more than 70 Internet and computing luminaries …

Read More »

Twitter will soon offer users in US personalized news updates, alerting them to events or breaking news based on their interests, like the accounts…

Rachel Kaser / The Next Web : Twitter will soon offer users in US personalized news updates, alerting them to events or breaking news based on their interests, like the accounts they follow   —  Twitter today announced an upcoming addition to its suite of mobile notifications.  Namely, it will soon offer users personalized news updates …

Read More »

Twitter says it’s redesigning Moments by introducing vertical scrolling and adding multiple timelines for some US Moments (Keith Coleman/Twitter)

Keith Coleman / Twitter : Twitter says it's redesigning Moments by introducing vertical scrolling and adding multiple timelines for some US Moments   —  People come to Twitter to see and discuss what matters to them — from breaking news to the day's events and memes.  This is because whatever is happening in the world …

Read More »